January 20, 2021

Some Victorian tourism operators have recently received an email from “Victoria Tourism” advising that their business listing is due to expire and requires payment.

It is important to note that ‘Victoria Tourism’ is not in any way affiliated with Visit Victoria, the Australian Tourism Data Warehouse (ATDW) or Tourism North East.

We would like to remind businesses to carefully look at who is sending these emails and verify the authenticity and authorisation of invoices. Visit Victoria, ATDW or Tourism North East will never bill operators up-front for their ATDW listing. ATDW subscribers (when required) will pay for their listing or request an invoice directly through ATDW-Online.

If you have made a payment to “Victoria Tourism”, we would recommend you contact them for a refund and report your experience with Consumer Affairs Victoria.

If you are unsure about the legitimacy of an email you have received, please forward it to [email protected] and the team will advise.

ATDW listings are still FREE for all eligible tourism businesses until 31 January 2021. 

For details on free ATDW listings click here.