VX App Feedback

Introduction

Tourism North East is the Regional Tourism Board responsible for marketing and product development for the Victoria's High Country and Ride High Country brands.

In 2023 we released the first smartphone App dedicated to providing practical information to visitors for all the products and experiences available within the High Country.

To enhance the user experience, we are keen to understand how visitors are using the App, and understand their thoughts and ideas on what works and what could be improved.

To do so, Tourism North East along with the Victorian Government Summer TechLive university student program are undertaking qualitative research with people who have used the visitor App.

Participation will involve a short 30-45 minute interview via Zoom where you will be asked a series of questions about your experience using the Victoria's High Country Visitor App.

In appreciation of your time and feedback all participants will be provided with a $80 voucher to redeem online for High Country products.

What is your age(Required)
Do you identify as(Required)

When did you last use the Victoria's High Country Visitor App(Required)
High Country experiences you have undertaken(Required)
Please check the boxes for the various activities you undertook when you have visited Victorias High Country

Interview agreement

This research will be conducted via an online face to face discussion via Zoom. The interview will be conversational about your experience using the Victoria's High Country Vistor App. There are no right or wrong answers and we ask all participants to provide honest feedback.

To participate in an interview you give your consent for the Zoom session to be recorded.

The session recording and notes taken by the interviewers will be used to collate survey responses.

All interview notes and comments will be de-identified, meaning there will be no personally identifiable information in the collated survey results, analysis and final report.

We will not share your contact details with any other parties.

In appreciation of your time and effort all interview participants will be given a $80 gift voucher to redeem for products or services from a list of 10 High Country businesses.

After you submit this form you will be forwarded to a page to confirm your interview time. You will also receive an email with a link to this page should you wish to do this later. Your registration will only be confirmed once you click on the link and register an interview time.

Consent(Required)