In the event of a crisis, how ready are you to deal with the fallout?
Join us on Monday 27 November for this FREE industry seminar, open to all small businesses in the North East, Crisis Communications - Dealing with Life’s Lemons, will provide strategies for helping your business through a crisis, with a particular focus on:
- How to Manage Your Reputation Online: tips around online reputation and managing the media, delivered by Allan Briggs, Crisis Communications expert.
- Dealing with Booking Cancellations - Where do you stand when a customer wishes to cancel or postpone a booking? Advice on how to best deal with booking cancellations - whether during a crisis or the day to day running of your business. Delivered by Consumer Affairs Victoria.
Monday 27 November 2017, 9:45 am to 12:00 pm
Wangaratta Performing Arts Centre | 33-37 Ford Street | Wangaratta, VIC 3677 | Australia