Business Events Victoria, with the support of the Victorian Government, has developed a suite of toolkits as a training resource focused on upskilling industry and operators.
Gain invaluable knowledge of the business events sector as well as best practice processes to meet business event client expectations through the development of appropriate communications and services. These resources will enable you to successfully attract and deliver regionally-focussed business events.
These training resources are designed to shift thinking and actions towards a more customer-centric and outward focused.
Each topic area addresses touch-points important to business events clients, best practice principles and processes, and include sample templates aimed to skill up, meet client expectations, successfully attract business events and deliver regionally-focused business events.
They can also be accessed via the Business Events Victoria website.