August 1, 2022

Join us for our online industry forum where we’ll share current information and discuss topics relevant to tourism businesses in Victoria’s High Country.

The theme for this forum is ‘The future of visitor servicing in the High Country’.

Wednesday 17 August, 10am – 11:30am, via Zoom. 

Click here to register.


1. Welcome by Tourism North East

2. Dean Cleave-Smith, Head of Digital Experience at Tourism North East, will provide an overview of visitor servicing in Victoria’s High Country, and explore what we have learnt from visitors when they travel the region:

  • what they like and dislike about the current experience
  • what type of information they are looking for and from whom
  • what types of tools and services we as a region need to provide to meet customer needs and desires
  • how industry performs a central role in determining the type of experience visitors have

3. Discover upcoming TNE programs

We look forward to seeing you there – click here to register.